Defero3 to Provide Hosted Voice Solution to Another Kinseth Hospitality Property

  • Defero3
  • 03.31.10
The Candlewood Suites, one of the 40 hotels managed by Kinseth Hospitality Companies, will be the third property in Wisconsin to utilize Defero3’s hosted voice solution. 

Defero3 ownership has been working with Kinseth Hospitality Companies for several years and has provided a hosted voice solution to a number of their managed properties.  The solution has helped the Kinseth hotels save on costs and has allowed them to worry less about their telecom system and focus more on their business:
“With cell phones unfortunately being used as an alternative to guestroom telephones, hotels face difficult telecom revenue challenges," said Scott Lockwood, technology purchasing manager, Kinseth Hospitality Companies.  "Telecom service revenue and margins have declined while Traditional IP PBX equipment costs have not and market segmentation has required more tailored services to meet guest expectations. Defero3 plays a major role in bridging that gap for us.” 
“Defero3’s Centralized PBX Solution eliminates PBX maintenance worries at the property level and allows our on-site staff to focus on the core business of hospitality,” he continued.  
Tom Guziak, CEO of Defero3, said, "Defero3's hosted voice solution is the leading hosted hospitality voice service available today. The dynamic carrier grade platform was built from the ground up designed specifically to meet the voice needs for hoteliers both in functionality and savings.  We estimate savings of approximately 35 percent compared to leading on-premise PBXs.  Our service eliminates the need for an on-site PBX and incorporates all of the management, voicemail, call accounting, upgrades and services in to one low monthly cost."

Guziak continued, "Our solution is ideal for existing properties with existing analog room telephones or new builds which can facilitate IP guestroom telephones.  All properties will find a value in this revolutionary service."
Defero3, based in Norcross, Ga., offers low-cost voice services tailored for hotels, resorts and extended-stay properties.  Defero3 provides unique cost-saving capabilities which offer the choice of utilizing the hotel’s existing telephone wiring infrastructure or leveraging a CAT5e/CAT6 wiring infrastructure by converging the voice and data into one seamless network - eliminating the problem of managing and maintaining expensive premise-based PBX equipment.   
Kinseth is a leading hospitality management, development and ownership company with a proven track record of driving value for investors and operating award-winning hotels, restaurants and meeting facilities. Kinseth Hospitality is based in North Liberty, Iowa, and currently operates over 40 hotels and 10 branded restaurants in eight states.

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