Largest JW Marriott in the World Selects Guest-tek and Intelity for Innovative Guest Room Technology

  • GuestTek™
  • 06.23.10
Guest Tek™ Interactive Entertainment Ltd., a world-class provider of integrated broadband technology solutions, has been selected by the JW Marriott Indianapolis to implement it’s OneView™ Solution, a complete platform for converged data, video, telephony and voice, on a single broadband network.

Scheduled to open in February 2011, the JW Marriott Indianapolis will be the tallest hotel in the state at 34 stories and the largest JW Marriott in the world with 1,005 guestrooms. Moreover, with 104,000 square feet of event and meeting space on three floors and a direct connection via skybridge to the Indiana Convention Center, the hotel will offer not only the largest ballroom in the Midwest but also one of the largest Marriott ballrooms in the world.

JW Marriott Indianapolis, being built by White Lodging, chose to deploy Guest-tek’s OneView solution that delivers high-speed Internet access (HSIA), HD video on-demand (VOD), and HD Internet protocol television (IPTV). As a completely Ethernet-based hotel, JW Marriott was drawn to Guest-tek’s robust menu and communications platform that runs on a converged IP network capable of supporting a wide range of customized applications.

Guests of the new JW Marriott will be delighted by interactive guest experiences on their in-room HD televisions, made possible through a partnership between Guest-tek and Intelity. Intelity’s ICE TV technology will allow hotel guests to order in-room dining, make restaurant reservations, request wake-up calls, make spa reservations, request housekeeping or maintenance services, even check airline schedules and check in for flights using the remote and the television in their guestrooms.

“ICE TV coupled with Guest-tek’s OneView Solution adds yet another technological dimension to Intelity’s comprehensive digital guest service offerings.” said David Adelson, founder and president of Intelity. “Complete integration with the Intelity ICE back-end system and hotel systems ensures effective and efficient guest self service fulfillment allowing hoteliers to significantly reduce their operating costs and speed up their service response times.”

Ken Barnes, vice president of information technology for White Lodging, said, “We chose an 100 percent IP-based platform for the JW Marriott Indianapolis to leverage the best technologies on the market. We couldn’t be happier to have Guest-Tek and Intelity as two of the vendors that will set a new benchmark for technology to be delivered to our guests.”

Arnon Levy, CEO of Guest-tek™ said, “White Lodging had a vision to offer the most impeccable guest service available to the guests of this amazing hotel. We are proud to be a part of the team that brings truly innovative and integrated solutions to market.”

Guest-tek™ is one of the world’s largest providers of IP-based technology solutions for the hospitality industry. Guest-tek’s™ OneView™ platform provides hotels with converged data, video and telephony services. Guest-tek™ is a preferred vendor to major hotel brands, providing services including network design, procurement, customized UIs, implementation, network management and in-house post sales customer support to their guests.

The company's head offices are in Calgary, Alberta, and it has major support facilities in Irvine, Calif., Atlanta, Ga. and Warsaw, Poland as well as sales offices located throughout North America and Europe.

Intelity, headquartered in Orlando, Fla., is a hospitality software solution company focused on the self-service marketplace. Its ICE Control System with guest interface and ICS (for Interactive Control System) back end management has been recognized in a vote by hoteliers as one of the best guest interactive service technologies available. Intelity designs its software/hardware products with a focus on generating higher revenues, reducing operating costs and increasing guest satisfaction.

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