The Grove (UK) installs Datavision Business Intelligence System

  • Datavision Technologies, Inc.
  • 06.24.10
Datavision Technologies, a leader in intelligent solutions for the hospitality industry, has installed its Datavision Business Intelligence System Suite at The Grove in Hertfordshire, England.

The Datavision data warehouse consolidates information from PMS, POS, spa, sales and catering, golf and dining, creating a 360-degree view of resort operations.

Since Datavision extracts data from all key systems, it is used by multiple departments across the property. Revenue managers use Datavision to analyze and report on rooms booking pace, market segmentation, travel agent business, in room vs. out of room spend, etc. The spa department uses Datavision to understand its spa booking pace, booking lead times and analyze retail sales. Accounting uses Datavision to streamline their income audit procedures – automatically collect and balance all financial data (rooms, spa F&B, etc.) and produce a weekly report. The rooms, sales, spa and golf departments all update forecasts on a weekly basis, enabling all departments in the property to understand the future business requirements, prepare for staffing levels and offer promotions accordingly.

Chris Andrews, chief financial officer at The Grove said, ““Datavision has opened access to information that we never had before.  We have found applications for Datavision across all the areas of the business,  Our restaurant managers and chefs’ are particularly benefiting from the system.  We can now analyze our business to a much greater degree in a shorter period of time”

“Datavision is proud to be a technology partner of The Grove, a 5 star hotel, golf and luxury Spa mixing traditional elegance and contemporary design,” said Sudharshan Chary, president of Datavision. “Datavision prides itself on delivering the highest levels of  white-glove service to our customers, and this install further solidifies our position as the premier vendor of business intelligence systems for some of the best resorts globally. We look forward to a long and successful partnership with The Grove.”

Datavision is successfully used at Pebble Beach Company, Biltmore Estate, Sea Island Resort, Hotel Dupont, Ponte Vedra Beach Resorts, The American Club at Kohler, InterContinental The Barclay New York and other premier hotels and resorts around the world. In addition, hotel companies such as Mandarin Oriental Hotel Group, Intrawest Resorts, Great Wolf Resorts, and Tarsadia Hotels and Resorts use Datavision to consolidate and analyze data from multiple sites.

Datavision Technologies is privately held and based in the Miami area of United States.

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