Defero3 believes that XETA’s history and experience in the hospitality industry, along with its commitment to delivering value to its customers will make XETA a valuable addition to Defero3’s dealer network. 

“Communication services are critical in a complex hospitality environment with a large number of users,” said Don Reigel, XETA’s executive director of sales. “By combining our national reach and installed base with Defero3’s hosted voice solution, this partnership will bring reliable and cost-effective voice solutions to an even larger portion of the marketplace. The potential benefits to our customers are numerous, including increased end-user satisfaction, revenues and occupancy.”

“We are thrilled to announce this partnership with XETA Technologies,” said Tom Guziak, Defero3’s chief executive officer. “XETA’s engineering team brings the expertise to effectively deploy and support Defero3’s hosted solution on a fully converged hospitality network and/or leverage an older analog cabling infrastructure. Coupled with the professionalism of their account executive team, XETA exemplifies the quality representation Defero3 seeks from its partners.” 
 
The Defero3 solution works with IP guestroom telephones or existing analog guestroom telephones while utilizing the advantages of VoIP. The solution includes IP telephones for the administrative staff with direct dial-in calling features as well as call accounting, maintenance and training.  With the Defero3 solution, hotels will maintain the same enhanced services for guests including access to hotel services, voice mail, do-not-disturb and wake-up notifications.