Accor Hotels in Asia go live with EzRMS™

  • Infor, Revenue Management
  • 01.18.07
Accor Asia Pacific has successfully completed the first phase of system implementation of the EzRMS™ Internet Product Suite at five strategic hotels in Singapore, Bangkok and Manila.

Plans to expand the launch to other hotels around Asia Pacific during 2007 are under consideration as initial expectations regarding product performance are met.

Accor director of pricing and distribution – Asia, James Merchant said the group has been looking for an automated revenue management solution which could meet the needs of Accor’s fast expanding hotel network in the region. According to Merchant, many systems have been scrutinized in detail by Accor Asia Pacific over the period of several years but failed to meet the company’s stringent criteria.

“We considered a variety of options, but we had to be totally confident for a major system rollout throughout our region. EzRMS™ has given us this tool and we are very pleased with the commitment and flexibility of the EasyRMS team. They align the system to our strategic needs while integrating it with our complex distribution network in very short order,” Merchant said. “The first five hotel implementations within Asia have been completed to a very high standard with flawless deliveries – we envision further system rollout to other properties within the coming months as these launch sites prove successful.”

EasyRMS Co-Founder and Managing Director Paul Margaillan said the company was delighted to have Accor Asia Pacific on board as a launch client, their first such project in the region. “Accor Asia Pacific is one of the world’s largest hotel chains, and the group is rapidly expanding around the region," he said. "Asia as a destination is booming for the hospitality industry and our systems are generating much excitement for companies operating in the region. It has tangible benefits for these high demand times.

“Accor Asia Pacific launched with five hotel sites in three Asian gateway destinations and so far these implementations have been a huge success. We very much look forward to further expanding this project throughout the year,” said Margaillan.




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