Twenty-one Leading Independent Hotels and Resorts Find Solution to Drive Greater Efficiency, Personal Service, Web Reservations and Profitability with NORTHWIND-Maestro PMS

  • Maestro PMS
  • 01.20.11
NORTHWIND, a leading provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions, announced that 21 independent resorts, boutique hotels and multiproperty companies selected NORTHWIND’s Maestro Property Management Suite in 4Q 2010.

Independent operators that recently selected Maestro include Spectrum Resorts with three properties totaling over 500 rooms in Gulf Shores, Ala.; Stonebridge Resort in Branson, Mo.; The Northland Inn in Minneapolis, Minn.; the luxury Nita Lake Lodge in Whistler, British Columbia; the Jamaica Bay Inn in Marina del Ray, Calif.; and the General Morgan Inn & Conference Center, in Greenville, Tenn.
“Maestro’s fully integrated Multi-Property Property Management Suite will enable our three independent full-service resorts to make more profitable business decisions based on total-enterprise performance information,” said Mark Walker, director of rentals at Spectrum Resorts.  “We will implement Maestro Spa & Activities Management, POS, Front Office, and NORTHWIND’s ResWave real-time Web booking engine for all our properties in first quarter 2011.  Maestro’s total integration resort software platform and Web booking engine are a perfect fit to increase occupancy and revenue, and help our resorts’ staff be more productive.  With all our systems on one database, we can access guest information and accounting data for our entire operation in real time.”

Other operators implementing Maestro include:

  • Hotel De Anza in San Jose, Calif.
  • The Holman Grand Hotel on Prince Edward Island
  • The luxury boutique Inn at the Forks and Norwood Hotel in Winnipeg
  • Six South Street Hotel opening in Hanover, N.H.
“We compared Maestro to other systems and found it delivered the advanced functionality and online capability we need to be successful as we move into the future,” said Alison McKennon, general manager of Hotel De Anza.  “We will go live with Maestro Front Office in early 2011 and expect to add Maestro’s integrated sales and catering and ResWave online booking.” 
Maestro Multi-Property Management provides over 20 fully integrated modules designed to give corporate managers 360-degree visibility into each hotel’s operation and each guest’s preferences across their entire enterprise.  Multiproperty hotel companies installed with Maestro include:
  • Lonhro Hotels with six resorts in Africa
  • Universal Resorts with nine luxury properties in The Maldives
  • Banff Lodging with 10 resorts in Banff, Alberta
  • Crystal Springs Resorts with three properties in New Jersey
  • Legends Hotels International based in The Philippines

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