Resort Management Company Focuses on the Guest with PAR Springer-Miller’s Solution

  • Springer-Miller Systems
  • 01.25.11
PAR Springer-Miller Systems, Inc. (PSMS), a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and a leading provider of guest-centric hospitality management systems, announced that The Resort Collection of Panama City Beach has selected PAR Springer-Miller’s SMS|Host Hospitality Management System for its group of six condo properties.

The Resort Collection of Panama City Beach includes the Edgewater Beach & Golf Resort, Majestic Beach Resort, Long Beach Resort, En Soleil, Emerald Beach & Golf Resort, Grand Panama Beach Resort, and the Hombre Golf Club. Together they comprise over 1000 condominium units and 90,000 square feet of indoor and outdoor meeting space.

With a rental pool of over 1,000 units, The Resort Collection needed a hospitality management system with a highly functional and flexible owner accounting module. The integration among PAR Springer-Miller’s SMS|Owner Fulfillment module, the SMS|Work Order Management module and the SMS|Host front office system will allow all of the properties to accommodate the needs and wishes of every guest and owner.

The Resort Collection will install a number of modules within the SMS|Host solution and enhance guest service opportunities by exploiting all of the advantages with a fully integrated system. SMS|Multi-Property Management will ensure visibility and easy management of each individual property by the management company. To serve the 16 different food and beverage outlets across the resorts, The Resort Collection will use the SMS|Touch Fine Dining module.

Recreation is a key feature of each of these beach resorts. The Resort Collection will employ both the SMS|Golf Tee Times and SMS|Spa/Resort Scheduling modules to manage the multiple golf courses, the tennis center as well as spa and activity scheduling.

“We’re very impressed with the quality of the PAR Springer-Miller team and their understanding of our business,” said Mike Stange, chief operating officer of The Resort Collection. “We look forward to a very successful partnership.”

“Our SMS|Host solution represents the ideal platform for The Resort Collection and we’re thrilled to welcome the company to the PAR Springer-Miller family of prestigious resorts, spas and hotels worldwide. We take great pride in being selected by The Resort Collection senior leadership team as a strategic technology partner for their operations,” said Larry Hall, president and CEO of PAR Springer-Miller Systems. “The Resort Collection represents a well-run, complex operation led by a number of experienced industry leaders.  We look forward to doing our part to help the management team achieve their financial and guest satisfaction objectives.”

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