Eric O. Long, New York City's Waldorf=Astoria’s General Manager, Awarded the Lifetime Excellence Award by FTA Hospitality Awards for Excellence

  • Waldorf=Astoria
  • 02.11.11
The Waldorf=Astoria’s general manager, Eric O. Long, has been awarded the Lifetime Excellence Award presented by the Fred Tibbitts & Associates (FTA) Hospitality Awards for Excellence.

Since his 1994 arrival, Long has embraced his role as general manager with drive and determination that cultivated exceptional results.  His inspiring leadership and long list of accomplishments has culminated in a rare two-fold achievement.  Long has maintained and elevated the landmark hotel’s stature as one of the world’s most prestigious and sought-after properties, while making significant strides in securing it an equally grand future.

“Eric’s name in the hotel industry is synonymous with the world-class quality and service that The Waldorf=Astoria is renowned for and we are thrilled that he has been honored with this Lifetime Excellence Award,” said Barry Lewin, senior vice president of hotel operations, Hilton Worldwide.  “Eric has built a reputation and legacy that is unparalleled in his field.  His dedication and focus on establishing superlative customer service at the Waldorf=Astoria is legendary, and over the last 17 years in his position as general manager, developed and mentored an impressive array of hospitality management professionals that is unrivalled by any other hotel.”

The 2011 FTA Hospitality Awards for Excellence honorees will be recognized at the 15th annual FTA spring dinner with all of the U.S.-based recipients present to express their appreciation.  The awards will be presented at the 2011 FTA NYC fall awards dinner on Tuesday, November 15th.

Fred Tibbitts & Associates is one of the only global national accounts agencies developing beer, wine & spirits programs for chain hotels and restaurant organizations.



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