Agua Caliente Casino Properties Select Rainmaker’s TribalRev Revenue Management Solution

  • Rainmaker Group (The Rainmaker Group)
  • 05.04.11
The Rainmaker Group, a world leader in automated profit optimization software and services for the hospitality industry, announced today that two premier tribal casinos in California owned by the Agua Caliente Band of Cahuilla Indians will implement its TribalRev™ revenue management solution.

  The new TribalRev users are the Agua Caliente Casino Resort Spa located in exclusive Rancho Mirage and its sister property, the Spa Resort Casino in downtown Palm Springs.

Rainmaker’s TribalRev is a cost-effective managed service that increases profitability for small and mid-sized tribal casino hotel operators.  TribalRev combines the use of Rainmaker’s widely installed revolution™ profit optimization software and the services of Rainmaker’s team of experienced revenue management professionals to handle implementation, pricing strategy, forecasting and revenue management analysis. 

“Rainmaker’s TribalRev will provide a level of revenue management that will allow us to streamline our processes,” said Bob Maloney, assistant general manager of the Agua Caliente Casino Resort Spa. “We will take advantage of Rainmaker’s proven profit optimization system and capitalize on its professional team that understands how gaming hotels should price rooms to maximize revenues. We have a strong central reservations manager, and TribalRev will compliment his processes.”

At the same time, TribalRev will help Agua Caliente ensure it always has availability for its most valued customers. “Palm Springs represents an attractive alternative to Las Vegas for casino patrons, Maloney said.  “The natural beauty and casual environment of our two Palm Springs casinos is a welcome relief from the traffic and crowds of Las Vegas.  We want to keep our customers coming back.”    

Tammy Farley, principal for Rainmaker, noted that TribalRev is an ideal solution for the two Agua Caliente casinos and many other Indian gaming operators. “A number of tribal casino hotels do not have dedicated managers to focus on profit optimization. TribalRev meets the need to increase revenues by providing supporting services from Rainmaker’s professional revenue managers and the use of our revolution revenue management system to take the weight off a property’s shoulders and strengthen its bottom line,” she said.

The Agua Caliente properties will employ TribalRev to receive more accurate revenue forecasting on which to base pricing decisions, to optimize hotel inventory, and maximize overall revenues. Rainmaker will also provide Agua Caliente with interfaces to its MICROS property management and IGT gaming systems.

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