NAVIS Signs The Breakers Palm Beach Amid Period of Accelerated Growth

  • 06.08.11
NAVIS, a leader in leisure sales optimization for the U.S. lodging industry, announced that The Breakers, Palm Beach, Florida, has contracted with NAVIS to begin using the NAVIS system beginning this fall. This latest client caps a remarkable fiscal year for NAVIS which has seen new contract revenue increase by 105% over the previous year.

“We are thrilled about the possibilities the NAVIS system brings to our resort,” said Tricia Taylor, general manager of The Breakers. “The technology and processes they bring will not only improve leisure revenue, but will complement the very high service standards we insist upon with our reservations experience.”

“We chose NAVIS because of the enhanced guest recognition capabilities  it provides us with every contact,” stated Ryan Gervais, director of reservation sales. “Whether our guests contact us by phone, email or web chat, we will have greater ability to manage the process in a more proactive manner. We hope to not only improve the guest experience, but increase leisure revenue as well. The technology and tools provided by NAVIS will allow our agents and leadership team to more effectively manage our overall leisure sales and marketing effort.”

“The Breakers Palm Beach adds to a growing list of prestigious South Florida resort clients, including Trump International Beach Resort, Acqualina Resort and Spa, Singh Hotels and Resorts, Hawks Cay Island Resort, and the PGA National Resort and Spa,” said Kyle Buehner, CEO at NAVIS. “These clients and many others have helped us to achieve significant revenue growth over our previous fiscal year, and we fully expect that growth to continue as we begin our next fiscal year.”

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