Trump® Hotel Collection Brings Mobility to Its Guests with MICROS OPERA2Go Trump Soho and Trump International Hotel & Tower Chicago First to Pilot

  • Oracle Hospitality Food and Beverage Solutions
  • 06.17.11
MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Trump® Hotel Collection has selected OPERA2Go, the new mobile offering from MICROS.

The Soho and Chicago properties are to pilot first followed by the remaining properties in Las Vegas, Waikiki, New York, Panama and Toronto.

MICROS OPERA2Go will provide a new level of mobility for the Trump® Hotel Collection employees, utilizing smartphones and tablets to facilitate several key functions including check-in, check-out, reservation look-ups, room moves, updating traveler profile and preferences, housekeeping room status task sheets, and several key reports such as in-house guest report, due-in report and due-out report.

“We selected OPERA2Go as an important extension of our OPERA Property Management System,” stated Mike Straube, corporate director of finance, Trump® Hotel Collection. “Providing critical reporting functionality, such as the Due-in Report, to the General Managers and Front Desk Managers on a mobile
platform will allow them to provide a premium service to our guests anywhere on or off the property.

We especially look forward to having the ability to check-in and check out our exclusive clientele who prefer to avoid the front desk.”

“We are pleased that the prestigious Trump® Hotel Collection is further expanding its use of MICROS technology,” stated Daniel Jubb, senior vice president of hotel business unit, MICROS Systems, Inc. “Our new eCommerce and guest engagement products are redefining how our hotel partners do business
through greater Guest Service flexibility.”

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