Stoney Creek Inns Pilots New MICROS OPERA 9 Channel Management Module

  • Oracle Hospitality Food and Beverage Solutions
  • 06.27.11
MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, announced Stoney Creek Inns is the launch customer for the OPERA 9 Channel Management module.

MICROS OPERA 9, the next generation in hotel technology, advances OPERA V5 to an Oracle ADF solution delivering functionality through Web services. OPERA 9 is a software as a service (SaaS) offering from MICROS that is centrally hosted in the MICROS Data Center, and is being designed to complement, integrate with, and enhance the OPERA V5 thin-client product. The OPERA 9 development team has focused on OPERA Channel Management as the initial module to be released and will unveil additional screens and functionality in a stepped approach.

Features of the new OPERA 9 Channel Management module offer many benefits to its users. Channel Rate Mapping and Channel Room Type Mapping allow the hotel’s revenue manager to apply standard rate codes and room types, which the GDS uses to push availability, building consistency for travel agents and a more efficient process. Restrictions Management allows the Revenue Manager to define when particular rates are unavalible or when special requirements apply to specific rates. OPERA 9 permits the property to set sell-limits and then to overbook rooms in accordance with the set levels. The Rate Simulator Tool allows the Revenue Manager to check published room availability details without having to log onto the GDS sites.
“OPERA 9 Channel Management offers a superior feature set and is very user friendly,” said Tracy Hammerman, revenue manager for Stoney Creek Inns. “We have chosen to phase our system over to OPERA 9, which coexists with and adds value to OPERA V5. We have found OPERA 9 to be very intuitive and easy-to-use.”

“We advance our leadership position for both MICROS and its customers by continuously developing and expanding OPERA using the latest technological developments and adapting to the changing needs of the hospitality industry,” said Daniel Jubb, senior vice president of hotel business unit, MICROS Systems, Inc. “OPERA 9’s new architecture presents many benefits to our customers in an easy-to-use and intuitive format.”

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