Little Chef Launches New Concept with MICROS RES and

  • Oracle Hospitality Food and Beverage Solutions
  • 08.03.11
MICROS Systems, Inc. (NASDAQ: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, announced that Little Chef has selected the MICROS Restaurant Enterprise Solution (RES) to provide fast, flexible service to customers in its new concept sites.

Little Chef, which serves over 20 million hungry travelers every year, is piloting the new concept at 10 restaurants, offering customers a grab-and-go retail service, sandwich deli and full table service.

In addition to utilizing MICROS RES as a complete point-of-sale solution to support the retail, restaurant and deli services, Little Chef is also utilizing MICROS Kitchen Display Systems to provide real-time information for efficient kitchen management, and Mobile MICROS handheld devices to allow rapid table-side ordering in the restaurant and queue busting flexibility in the Good to Go deli. Business intelligence is optimized with the web-based solution, and the MICROS myinventory enables efficient stock management across multiple locations as well as within individual sites. To complete the offering, the MICROS Enterprise Management Bureau supports the centralized configuration and management of menus across the estate.

“We’re very excited about our new concept sites and their ability to serve the needs of hungry travelers on the go,” said Chris Andrewartha, IT director at Little Chef. “Having MICROS as a partner gives us the confidence that the restaurant technology will meet our customers’ individual needs and enable us to deliver a fantastic customer experience.”

“It is exciting to see Little Chef testing fresh ideas and formats,” commented Matthew Parker, director of sales at MICROS. “We’re delighted to be part of this new strategic initiative and we are looking forward to partnering with Little Chef to make it a success.”

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