The Long Awaited Deadwood Mountain Grand Opens with MICROS as its Technology Partner

  • Oracle Hospitality Food and Beverage Solutions
  • 09.14.11
MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the Deadwood Mountain Grand, a new casino resort located in Deadwood, S.D., has selected a comprehensive suite of MICROS solutions, including the MICROS OPERA Property Management System, OPERA Sales and Catering, OPERA Gaming Suite, myfidelio.net, MICROS RES point-of-sale, and MICROS iCare loyalty.

After 10 years of planning, the Deadwood Mountain Grand officially opened its doors on July 1, 2011, and offers a casino with more than 200 slot machines and six card tables, a restaurant that seats more than 100 people, and a 2,500-seat entertainment and event center. The Deadwood Mountain Grand Hotel, a luxurious 98-room hotel, will open in September 2011.

As the resort is comprised of a casino, restaurant, entertainment and event center, and hotel, MICROS’ fully integrated solution will eliminate the need for resort staff to create multiple entries with guest information, creating a unified experience for the customer and a 360 degree view of guest activities to the resort. MICROS’s enterprise-wide solutions will assist the Deadwood Mountain Grand in creating a superb and smoothly run customer experience, turning the resort into a tourist destination.

"The ease of use for our employees and innovative and robust product functionality are just a few reasons why we have chosen MICROS as our technology partner,” said Brad Hemmah, general manager of Deadwood Mountain Grand. “MICROS offers a broad line of flexible and adaptable products for the hospitality industry, allowing us to have all of our expanding technology requirements met by one vendor.”

“We are thrilled to be selected by Deadwood Mountain Grand and look forward to a long and prosperous partnership,” said Jonathan Seigle, vce president of casino and resorts division, MICROS Systems, Inc. “MICROS products are currently represented in the majority of the premier hotels and casinos in South Dakota, thanks to our strong local POS distributor, North Country Business Products, and we are happy to be part of revitalizing the historic town of Deadwood.”




Related Articles
want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.