MTech Surpasses 2,000 Hotel Milestone

  • MTech, A Division of Newmarket® International, Inc
  • 09.14.11
Today MTech is successfully helping more than 2,000 hotels, representing 250 hotel brands spanning 59 countries improve workflow, speed response times to guest requests, and even get guests into their rooms quicker than ever before.

During a time when countless hotel companies were struggling to survive the turbulent economy, MTech experienced exponential growth by continuing to develop solutions that enabled hoteliers to provide better service at a lower cost. Perhaps that's why some customers have called the 18-year-young company the smartest company they have ever done business with.

MTech’s Internet-based software solutions significantly help properties ranging from 100 to 7,000 rooms maximize efficiency, reduce labor costs and greatly improve guest and staff satisfaction scores by implementing one of its award-winning quality-management solutions, including HotSOS, REX and PMWorks. Using a Software as a Service (SaaS) delivery model, and with templates available in 7 languages, MTech help 195,785 hotel employees (and growing) work to provide guests with issue-free stays all over the world.

“It is a huge honor for me that almost all of the top brands in hospitality  trust MTech to help them improve guest experiences," said Luis Segredo, MTech president. "We do not take that trust lightly. We will continue to innovate and strengthen our infrastructure to ensure that the tools we provide are the best in the marketplace."

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