Wireless, Cashless Keycard Vending Celebrates Two Years of Success

  • dormakaba
  • 03.13.07
The Ambassador Conference Resort celebrates the second anniversary of its initial deployment of wireless, cashless guest keycard vending.

With major contributions from Kaba Lodging Systems, an access control solutions provider, and cStar Technologies Inc., a provider of wireless cashless vending solutions, the collaborative effort made possible the deployment of one of the industry’s first guest keycard wireless cashless vending technology systems at the Ambassador Conference Resort in Kingston, Ontario.

Venicio Rebelo, general manager of the Ambassador Conference Resort, praised the wireless, cashless keycard vending system, “I wish I could implement more technologies like this that have an immediate positive impact on my bottom line. In two years we had no vandalism to any of the wireless, cashless vending machines, as compared to an average of four to six vandalism acts per year prior to going cashless. We saw an increase of 67 percent in profits from vending in first year, plus an additional 17 percent increase in the second year as more and more guests are at ease with the technology and use it frequently and effortlessly.” 

The cashless vending system reads guest room keycards encoded with the Kaba ATLAS(TM) Advanced Technology Lodging Access Solution so that vending machine purchases are charged to the guest’s room account. ATLAS(TM)  easily integrates with any hotel’s existing IT infrastructure and provides compatibility with other vendor systems using Web services.

cStar’s cashless vending solution, Vending Genie(TM)  Hospitality, seamlessly interfaces with the hotels’ PMS to deliver this innovative wireless cashless vending technology specifically for hotel and resort environments. Activated by the guest keycard, this is one of the only cashless vending solutions that eliminates cash in the vending machines by wirelessly approving and posting transactions to the guest folio for payment at checkout. With its robust wireless network communication, vending machines can be readily deployed anywhere in the hotel without any wiring.

“Cashless vending demonstrates the increased profitability and guest satisfaction hotels can accomplish with ATLAS(TM). By easily integrating with existing POS systems, property management systems and self-checkin kiosks, ATLAS(TM)  allows guests to use their keycards to access the parking garage, play in casinos and charge purchases to their rooms,” said Alastair Cush, KABA Lodging Systems product manager. “Web technology makes ATLAS(TM)  cost-efficient and easy to implement–at the Ambassador, ATLAS(TM), integrated with a remotely-hosted PMS system 3,000 miles away.”

cStar’s wireless connectivity is based on an easily deployable dedicated wireless LAN that allows single day deployment of the solution with minimal interruption to hotel operations – downtime at the front desk is counted in minutes. For properties that self-serve their vending machines, available management functions allow the optimization of restocking vending machines freeing up staff and resources to focus on guests.



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