Galaxy Macau™ in Tune with MICROS Simphony™

  • Oracle Hospitality Food and Beverage Solutions
  • 10.18.11
MICROS Systems, Inc. (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, announced Galaxy Macau™ has implemented MICROS’s Simphony™ enterprise solution across more than 50 food and beverage outlets at the 2,200-room mega resort.

Galaxy Macau utilizes core architectural advantages of Simphony, providing a single POS solution to the resort’s three hotel operators – Galaxy Hotel™, Hotel Okura Macau and Banyan Tree Macau. Each company manages its own operations, and Galaxy Macau has access to property-based and consolidated reporting.

“Having everything integrated means we don’t have to invest in multiple servers,” commented Ian Farnsworth, director of information systems and technology at Galaxy Entertainment Group (GEG). “MICROS Simphony’s consolidated financial reporting eliminates the need to manually combine data from each of the hotels, and reduces the time required to prepare reports. That saves on hardware costs, and streamlines the way infrastructure is managed.”

MICROS Simphony’s service oriented architecture (SOA) has proven invaluable from day one. Lewis Goh, senior manager of non-gaming solutions at GEG, said, “The offline functionality means we can continue to operate our resort, even if the network is down. At one point, we were able to relocate our server from StarWorld Macau to Galaxy Macau, and the users were not even able to tell – they could continue to perform normal transactions in offline mode.”

“We are delighted that Galaxy Entertainment Group selected MICROS Simphony as its enterprise platform for POS operations,” stated Stefan M. Piringer, President of MICROS Asia Pacific. “With its virtually unlimited scalability and unsurpassed off-line functionality, Simphony ensures Galaxy Macau operates efficiently and with a very customer and user-friendly focus. We look forward to maintaining and expanding our strong partnership with Galaxy Macau as its operations continue to grow in the future.”

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