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Palm Springs Convention Center Setting the Stage

  • PSAV® Presentation Services
  • 11.09.11
The Palm Springs Convention Center, serving as a premier destination facility for southern California events, has experienced a resurgence of business throughout 2011, with both booking pace and event activity on a steady rise.

The 261,000 square foot facility, located at 277 N. Avenida Caballeros Dr., attributes its growth in part to the support and expertise provided by PSAV® Presentation Services.

PSAV is a leading supplier of audiovisual services and event technologies to hotels, associations, producers and meeting planners worldwide. Since December of 2010, PSAV has served as the event technology partner to the PSCC, providing exclusive high-speed Internet access/broadband and rigging services, and serving as the facility's preferred audiovisual provider.

"The Palm Springs Convention Center offers the absolute best in regional facilities and services," said James Canfield, executive director of the Palm Springs Convention Center and Bureau of Tourism. "Today we are also proud to boast the most sophisticated, quality event technologies available to our customers thanks to PSAV. This nationally recognized brand not only has a stellar reputation, but they have instilled a strong level of confidence in our customers in a very short amount of time. We are extremely pleased with the services that PSAV provides, and our customers are 'wowed' by the flawless execution of their events.

"Since contracting with PSAV, we are seeing an increase in revenue from two key areas: first, PSAV went through our entire facility and expanded our network infrastructure to deliver 100 Mb/s of bandwidth," Canfield said. "Now we can provide HSIA to an unlimited number of users offering any level of dedicated bandwidth. For example, we recently hosted an event for Computer Using Educators in which 1,500 of their attendees connected to the Internet simultaneously -- and it worked without fail. It's a big marketing advantage for us to be able to offer this type of service, and it's enabling us to attract new business. Second, PSAV's knowledge in using general assembly technologies and multimedia presentations to make any event extraordinary has resulted in an increase in equipment rentals. Since PSAV is willing to deliver commissionable revenues to our facility, it is positively impacting the bottom line."

Matt Harvey, PSAV's director of network services, said he is delighted that PSAV has been so well received by the Palm Springs Convention Center and its customers.

"We are thrilled that the PSCC is thriving as a southern California event destination," Harvey said. "Customer satisfaction and cultivating long-term relationships with our clients is PSAV's main focus. We bring more than just equipment to a meeting or event. We bring imagination and inspiration, and use them to make our equipment more effective and our client's meetings more impactful. When you combine these capabilities with a meeting oasis like the Palm Springs Convention Center, it's a recipe for engaging, memorable and successful events."

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