KioskCom Self Service Expo Announces Updated Speaker Roster

  • KioskCom
  • 03.19.07
KioskCom's Self Service Expo is pleased to once again welcome a prestigious speaker roster to the Las Vegas event, April 25-27, 2007.

The current speaker list includes:

  • Geoff Baird, senior director business development, global retail – Motorola
  • Mark Bennett, vice president of slot operations – Mandalay Bay Resort & Casino
  • Chuck Berger, CEO and chairman – DVD Play
  • Bill Candow, vice president of IT - Mohegan Sun at Pocono Downs
  • Debra Chin, manager, retail service equipment – U.S. Postal Service
  • Dee Cravens, chief marketing officer – DVD Play
  • Matthew Drummond, director, DukeCard office - Duke University & Medical Center
  • Robert Fort, CIO and director of information technology - Virgin Entertainment Group
  • Sunita Gupta, executive vice president - LakeWest Group
  • Gary Hawkins, CEO – Green Hills Supermarket
  • Franz Kuehnrich, CTO – Redbox Automated Retail, LLC
  • Brian Leary, director of business and market development – Pitney Bowes
  • Fred Linsk, managing director - Fabulous Fragrances
  • Faith MacPherson, director of payroll and HRIS, U.S. – Avery Dennison
  • Francie Mendelsohn, president – Summit Research Associates
  • Tamara Mendelsohn, analyst – Forrester Research
  • Eric Saint-Marc, enterprise application architect – Terrible Herbst
  • Matthew Shellenbarger, consultation technology service manager – Procter & Gamble
  • Mike Toczylowski, director of sales/distribution support – Amtrak
  • Kelli Quintero, research and development, vehicle programs – Nevada Department of Motor Vehicles
  • Kathy Wahrer, IT manager, retail systems - Safeway
  • Susan Walker, CRM enterprise data enablement manager – General Motors
  • Janet Webster, manager of retail service network – U.S. Postal Service
  • Paul Zaengle, vice president - Polo Ralph Lauren
Educational seminar topics include:
  • A Self-Service and Interactive Digital Media Primer 101 (Tw0-part seminar)
  • Advanced Strategies and Planning for Post Deployment Executives
  • Defining Success Criteria of Self-Service and Interactive Digital Media Projects: Pilot, Deployment and Post Deployment Upgrade Stages
  • Reducing Customer Wait Time through Self-Service and Interactive Digital Media
  • Identifying and Addressing Multiple Integration Points
  • Keeping Self-Service Fresh: Extending the Life of Your Interactive Digital Media Project With Updated Content
  • Creating Successful Digital Signage Experiences That Pair Brands And Venues
  • Common Issues/Experiences Facing Self-Service and Interactive Digital Media deployers in all industries
  • Reinventing the Store Window – Increasing Cross-channel Sales and Loyalty
  • Collecting and Interpreting Multichannel Data for Profitability
  • Understanding Customer Wants and Needs – Identifying Key Demographic Considerations
  • Identifying and Overcoming Self-Service and Interactive Digital Media Course Corrections
  • Payments Technology
  • Automated Vending – Creating On-Demand Retail Opportunities
The special session will be: KioskCom Self-Service Expo Un-Conference: Leading experts answer the questions submitted on-site by real attendees.  Speakers will receive topics that day with questions submitted by KioskCom Self-Service Expo attendees.

Attendees will also hear from these keynote speakers:
  • Robert Goodwin, managing VP industry market strategies worldwide – Gartner, with a look at the status of the self-service and interactive digital media industry today and predictions for coming deployment trends.
  • Steven Hart, executive producer, emerging content and John Kenny, vice president of strategic planning director – DRAFTFCB; who will both examine building digital point of sale into an integrated marketing campaign, an agency perspective on kiosks and digital signage.



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