TourOnline Under Contract with Trust International

  • Trust International
  • 03.02.12
Trust International, a leading technology partner in the global hospitality industry, welcomes TourOnline as one of the largest reservations partners for German hotel groups.

The provider of individual internet solutions generated a sales volume of 200 million euro in 2011 with its core product, the reservations and channel management system. TourOnline’s DIRS system is accessed by individual hotels, medium-sized hotel groups and tourism providers -- 250 of these hotels will use Trust International’s technology in background processing, among them renowned brands such as Romantik Hotels, Akzent Hotels or Flair Hotels.

The award of the contract by Trust International was determined by the linkage to global distribution systems (GDS), the headquarters and support in Germany, as well as the opportunity for further growth in the IDS sector and the chance to open up new reservations markets, e.g. Asia, through Trust Direct Connects. Here, a “Two-Way-Interface” enables all dates, availabilities and rates to be automatically updated in both directions – not only from the central reservation system (CRS) to the reservation portals, but also vice versa. This means that TourOnline can quickly carry out data and availabilities for its member hotels. Moreover, TourOnline not only focused on the reservations availability of rooms, but also on packages, special offers and children’s prices.

CEO of TourOnline David Heidelberg is impressed by Trust International: “For over 15 years, we have supported our customers with comprehensive services in the field of sales management and state-of-the-art technology. Trust International is a national and international leader with expertise in the field of distribution, which is precisely what our customers need. In Trust International we have found a technology partner who fully understands us and our requirements, and with whom we can continue to expand and open up new markets for our customers.”

“For hotels today, it is essential that reservations can be made throughout the range of sales channels,” states Richard Wiegmann, Managing Director of Trust International. “This is precisely where we come in: reservations in national and international distribution channels with minimal effort for the hotelier. We combine state-of-the-art technology with the best possible service and thereby attract significant players in the industry such as TourOnline. We are extremely pleased with the cooperation and are proud to open up new markets with TourOnline.”

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