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Casino Hotels Boost Profits with Rainmaker Group, Agilysys Tech Collaboration

  • Rainmaker Group (The Rainmaker Group)
  • 03.28.07
The Rainmaker Group, a world leader in revenue management software and services, announced it is expanding its technology collaboration agreement with Agilysys, Inc., a leading provider of innovative IT solutions including systems designed specifically for hospitality.

Under terms of the agreement, The Rainmaker Group and Agilysys are partnering to develop a next-generation interface between their respective systems to benefit mutual casino hotel clients. 

The agreement enables The Rainmaker Group to leverage the extensive property management market share that Agilysys possesses within the gaming industry.  The companies are currently partnering to deliver integrated revenue maximization and property management systems to the MGM Resorts, Boyd Gaming and other casino companies.

The Rainmaker Group provides the widely installed revolution SM Product Suite of Revenue Management modules that maximize revenue for gaming properties and hotel groups.  Agilysys supplies the Lodging Management Systemâ (LMS) property management system suite that automates every aspect of gaming hotel operations.  Rainmaker and Agilysys are collaborating to enable their systems to seamlessly exchange data and also communicate with other casino applications to optimize revenue and boost operating efficiency for casino owners.

“Rainmaker and Agilysys began working closely in 2004,” said Tammy Farley, principal of The Rainmaker Group.  “Boyd Gaming, MGM Resorts and other prominent casino companies asked us to provide a new seamless two-way interface between our systems to leverage data from LMS and other property applications.  We are working together to provide the interface to our clients, and in the process, established a relationship of mutual respect.” 
The interface will be a breakthrough that enables casino hotels to base room rates on each guests’ total gaming value to generate maximum revenue for the company.  “The result of our work to date has been very successful for our casino clients,” said Farley.  In the past three years, Rainmaker and Agilysys have collaborated to install fully interfaced systems at more than 10 gaming properties.  

Tim Coleman, vice president of revenue management for MGM Resorts, said, “MGM utilizes Rainmaker and Agilysys for revenue management automation; together they engineered an elegant data exchange interface for MGM.  The solution enables the Rainmaker revenue management system, revolution, to receive and analyze data from LMS, the Agilysys property management system, and then instantly deliver optimized rates back to LMS so we fill our rooms with the highest value guests.”

Boyd Gaming’s director of hotel yield and teleservices, Lyra Beck, said, “Rainmaker and Agilysys have a great relationship that benefits Boyd.  Their partnership has contributed to increased revenue and greater operational efficiency for Boyd Gaming.  The combined output from the two systems enables Boyd to maximize its room rates while always maintaining availability for its top players.” 

Tina Stehle, vice president and general manager, Agilysys, enterprise solutions group (ESG), hospitality solutions, said, “Integrating Rainmaker revenue management into the Agilysys LMS system has been both exciting and rewarding as we have enabled our mutual customers to increase revenue and maximize earnings. The Agilysys and Rainmaker teams work together closely, ensuring our customers receive integrated and seamless support.”

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