MSI, Vantage Hospitality and SynXis Collaboration Completed Two-way Interface, Fully Integrates NiteVision and SynXis CRS

  • Multi-Systems, Inc. (MSI)
  • 04.26.12
Multi-Systems, Inc. (MSI), hospitality technology solutions provider, announced the successful two-way integration of its NiteVision PMS to the SynXis Central Reservation System for Vantage Hospitality Group, Inc., which includes Americas Best Value Inn and Lexington Collection.

“Last year we approached MSI regarding our intent to migrate to the SynXis CRS platform,” said John Burkard, VP of distribution and technology at Vantage Hospitality Group, Inc. “MSI allocated their resources to develop and test the product that now integrates NiteVision with this new reservation system.  Our properties sell more room nights, while reducing man hours — straight across the board.”

“From the hotel perspective, the switch-over from our previous CRS platform to the new one was seamless,” said Neal Singh, general manager, ABVI-San Diego Downtown.  “MSI’s NiteVision automatically allocates the rooms, and reservations flow directly into the system. This makes it easier and faster to check in guests. Therefore we can further enhance our guest service standards.” 

Darren Bleth, product manager at MSI states, “In the midst of multiple development projects and commitments, MSI persevered to meet the needs of ABVI and Lexington Collection.  The two-way interface design and testing processes were followed by rigorous end-to-end testing by SynXis, which ultimately led to a successful property beta test and monitoring.  It was a terrific team effort.”

Rick Munson, president and CEO at MSI said, “We have a long-standing relationship with Vantage Hospitality and we value their business.  MSI is geared to exceed customer expectations. We wish to ensure excellent care is provided to our partners.  We’re pleased to unify our efforts and aid in an efficient and profitable solution for our customers. 

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