TRUMP HOTEL COLLECTION™ Utilizes MICROS OPERA and MICROS POS at its Newly Acquired Property, Doral® Golf Resort & Spa

  • Oracle Hospitality Food and Beverage Solutions
  • 06.18.12
MICROS Systems, Inc.  (NASDAQ:MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the esteemed TRUMP HOTEL COLLECTION™ has selected the MICROS OPERA Enterprise Solution (OES) as its hotel management software, in addition to MICROS 9700 Hospitality Management System (HMS) point-of-sale system for its recently acquired property, Miami’s iconic Doral® Golf Resort & Spa.

The Trump Organization is revamping the 622-acre resort and its 693 guestrooms, private members’ clubhouse, world-class golf courses including the TPC Blue Monster, meeting spaces, ballroom, spa, retail outlets, and six food and beverage operations.

As part of the OPERA Enterprise solution, TRUMP HOTEL COLLECTION™ has implemented the OPERA Property Management System (PMS) and OPERA Customer Information System (OCIS) to manage customer profile data. With the modular structure of MICROS’s solutions and flexibility for customization, TRUMP HOTEL COLLECTION™ was able to tailor its OPERA and MICROS POS solutions to support the hotel group’s unique needs and operations including the one-of-a-kind Trump Attachè™ department, where individual attention is delivered to each customer from personal or grocery shopping to meeting planning and scheduling.

“Our partnership with MICROS allows TRUMP HOTEL COLLECTION™ to implement technology standards across our properties, with our customer data integrated into the same system, providing a full view of our hotels and customers’ information and preferences in one secure database,” declared Mike Straube, Corporate Director of Finance, TRUMP HOTEL COLLECTION™. “We have conducted immense research on various systems and have found MICROS’s solutions to offer and support the most advanced solution in the industry.”

“It is an honor to be selected for the implementation of MICROS’s solutions by the prestigeous TRUMP HOTEL COLLECTION™ at another iconic luxury property,” stated Dan Bell, Senior Vice President, Hotels & Leisure and Entertainment, MICROS Systems, Inc. “We are excited to be part of the group’s global explansion and take pleasure in customizing solutions to meet the unique needs of TRUMP HOTEL COLLECTION™.”

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