Maestro PMS Enterprise Business Intelligence Drives More Profitable Decisions; Empowers Multi-Property Groups to Manage Their Business at Higher Level, with Precision

  • Maestro PMS
  • 06.20.12
NORTHWIND, provider of Maestro™ Property Management System, announced its new Enterprise Analytics Business Intelligence tool that enables multi-property operators to look at their centralized data in meaningful and dynamic ways.

More than 985 independent properties, including 170 multi-property groups and management companies are now using Maestro - making it the preferred hotel software solution for independents worldwide. 

Maestro Multi-Property: Powerful and Cost-Effective

The MCM Family of Hotels operates eight properties and 1577 rooms in the Southwest.  “Maestro streamlines operations, provides reservation software for direct online booking, and connects all our hotels on one database,” said Venita Yelley, vice president of operations for MCM.  “Maestro’s single-image database made it very easy and cost-effective to add our eighth hotel.  We were ‘live’ and making money in less than a week.  We also installed NORTHWIND’s ResWave online direct booking engine for our new hotel.  ResWave lets us easily build rates and packages and there are no interface issues as with third-party reservation systems.”

MCM centrally optimizes rates for its properties with Maestro Yield Management.
“We set pricing thresholds from our corporate office and Maestro optimizes rates automatically,” Yelley said.  “Maestro Multi-Property standardized our operation, enabled central management controls, and makes our company much more efficient.”      

Maestro Business Intelligence Drives Smarter Decisions

NORTHWIND also provides multi-property operators with enterprise business intelligence for more profitable, fact-based decisions.  Maestro Business Intelligence lets multi-property operators gather data and create flexible performance reports for an entire enterprise based on region, business type, and other criteria to inform marketing, rate setting, and forecasting for one property or a hundred. 

Banff Lodging Company owns nine resorts, operates eight restaurants, a spa, a retail-rental store, and two nightclubs. “Our reservations and sales departments are centralized on Maestro Multi-Property. Its centralized database enables our teams to effectively cross sell our numerous outlets,” said Cathy Geisler, reservations manager for Banff Lodging Company. “Maestro improves productivity, increases revenues, and creates cost savings since we do not have reservations and sales representatives located at each property.”  Geisler said that Banff Lodging books large groups at multiple properties with one master group file and invoice for more professional management.  The company also uses the Maestro Sales and Catering system to book space at all its properties and restaurants.

“Maestro lets us see our clients’ business at a high level and manage it with precision,” Geisler said.  "We manage groups efficiently because all group rooms and events share one record, regardless of which properties are utilized."

Flexible and Powerful for Sales and Group Operations

Meyer Jabara Hotels operates more than 20 hotels. ”We use Maestro Multi-Property for our three independent hotels, our 160-slip Henderson’s Wharf marina, and a luxury condo complex,” said Dennis Morris director of revenue development for Meyer Jabara. “Maestro Multi-Property is a flexible, powerful system for group operations and sales.  It is cloud-based, so our sales teams access it remotely to close more business.  They easily check guest room and meeting space availability, and verify client account information to be more productive while they are out of the office.”     

Maestro’s single-image database enables Meyer Jabara’s operations team to freely move between hotels without re-training.  The system maximizes staff efficiency for more flexible job assignments.  Morris said, “I centrally optimize all rate setting with Maestro’s Yield Management system.”  Meyer Jabara also centralizes accounts receivables for its three independents for more efficient standardized collections.  “Since Maestro Multi-Property is cloud-based, I can work at any of our three independents or remotely as needed,” Morris said. 
For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1.888.667.8488 or email

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