TripCraft Collaborates with Newmarket International to Deliver Industry Leading Event & Guest Service Mobile Solutions for Hotels

  • Newmarket, an Amadeus company
  • 06.21.12
TripCraft, developer of the hospitality industry’s first mobile commerce platform for guest and operational applications, announced that it is partnering with Newmarket® International, one of the hospitality industry’s leading event and guest experience companys, to deliver new and innovative mobile solutions for the hospitality industry.

The new mobile capabilities will empower hotel staff to increase efficiency and guest satisfaction by delivering guest value at the point-of-service.

TripCraft will be an early partner to adopt Newmarket International’s Cloud Services platform for Event Data.  By accessing Newmarket International’s cloud-based Event Data, mobile solutions will be powered by real-time data from across Newmarket International’s Salesforce Automation and Catering & Events solutions, enabling seamless access to information, rapid decision-making, and the ability to support guests remotely at the point-of-service throughout the property. Additionally, TripCraft will enable guests to generate service delivery requests directly to Newmarket International’s HotSOS Service Optimization System.

"Our mCommerce platform will bring new efficiencies and functionality to Newmarket International’s tech-savvy hotel customers,” said Mike Murray, CEO of TripCraft. “Both companies are committed to this collaboration that will deliver high-value mobilized SaaS capabilities to the industry.”

"We are excited to have TripCraft as a solution partner for mobile access to Event Data,” said Shawn McGowan, COO of Newmarket International.  "They’re proven hospitality innovators who are also mobile experts -- they know how mobile can create efficiencies and revenue-generating opportunities.




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