FCS Announces its First Value Business Partner Agreement with HKT in Hong Kong

  • FCS Computer Systems
  • 09.10.12
FCS Computer Systems (FCS), a global hospitality technology provider, has announced Value Business Partner Agreement with HKT, Hong Kong’s premier telecommunications service provider. This agreement marks FCS’ first Value Business Partner arrangement in Hong Kong and provides best-of-breed solutions for the hotel industry.

Through this collaboration, HKT will be able to provide FCS’ full suite of hospitality solutions that help to improve hotel productivity and efficiency, while enhancing profitability and guest experiences.

FCS’ comprehensive hospitality solutions include the following five platforms:

  • FCS Hotel Operation Solution Suite – applications for hotel back-office operations such as billing, voice messaging solution and Internet bandwidth management
  • FCS e-Solution – web-based applications for guest service and internal operations, such as automated job dispatching, housekeeping, engineering, glitch, and concierge management
  • FCS c-Solution – cloud-enabled platform to transform the existing web-based FCS systems into a public cloud or private cloud for hotels
  • FCS m-Solution – mobile applications running on hotel staff mobile devices for better guest service delivery
  • FCS i-Solution – guest-facing applications running on guests’ own mobile devices, in-room TV and IP phones for guests to interact with the hotel on anywhere and anytime

"This milestone collaboration marks a new chapter for FCS, as it is one of the most significant steps in servicing hospitality customers in Hong Kong," said Akina Ho, vice president of strategy & global business development for FCS. "We believe having a strong team like HKT, with a track record of providing advanced and comprehensive hospitality solutions, is important to foster a better guest experience at our customers’ properties."

For more information on the comprehensive FCS suite of hospitality technology product solutions, please visit www.fcscs.com.

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