MSI CloudConnect™ Delivers Business Continuity with Exclusive CloudSync™ Technology

  • Multi-Systems, Inc. (MSI)
  • 12.11.12
Multi-Systems, Inc. (MSI), a cloud services hospitality technology solutions provider, released its exclusive CloudConnect™ offering with CloudSync™ technology.

Integrated with CloudPM™, MSI’s next generation property management system, CloudConnect™ ensures business continuity when Internet services are lost.  The new product responds to widespread concern from the hotel community about possible lost connectivity between property and cloud-based systems.

Ted Warring, MSI’s chief technology officer offered a down-to-earth perspective when interviewed about the problem and industry-wide concerns.  Warring said, “There are two major questions I am asked all the time about cloud technology:  ‘What if my hotel loses Internet connectivity?’ and ‘How will you safeguard my hotel data?’  When hoteliers hear my answer of CloudConnect™ with CloudSync™ they understand the importance of the solution, and can’t wait to move in the direction of CloudPM™.”

“The benefits of using CloudPM™ became even more valuable when presented with this technology,” said Jannet Grunder, general manager of Liberty Lodge, St. Robert, Missouri.  “CloudConnect™ with CloudSync™ keeps the system up and running—offering us a cue in a color change on screen—when the Internet goes down.  It’s the easiest and safest PM system I’ve ever used.  I love it!” 

Another general manager using the technology, Heather Patrick of Hotel Med Park, Sacramento, California said, “CloudPM™ is always online.  This new technology offers the only ‘true’ cloud solution that also meets the challenge of continued business operations when Internet outages occur.  Because of that, we’re always in business.”

“Hotel operations continue as usual in CloudPM™, even when Internet connectivity has been temporarily lost,” Warring went on to say.  “When connectivity is restored, all data and business transactions automatically synchronize back to the cloud.  CloudSync™ maintains an additional copy of the hotel’s data on the MSI CloudConnect™ device located at the hotel. This added security provides certainty that the hotelier’s data is safe and available for disaster recovery at any time.”

Rick Munson, president and chief executive officer said, “After listening intently to the needs of our customers, and taking concerted efforts to deliver a technology to work impeccably with or without the Internet, MSI is proud to respond to concerns with this game-changing product.  Expectations have been exceeded, and that’s a beautiful thing.”

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