Gaylord Entertainment Turns to Kenexa for Employee Assessment and Recruiting Solutions

  • Kenexa Corporation
  • 05.09.07
Kenexa®, a leading provider of talent acquisition and retention solutions, announced that Nashville, Tenn.-based Gaylord Entertainment has chosen Kenexa’s industry-leading, on-demand employee assessment and recruiting solutions to help identify and retain top talent.

Under the terms of the five-year agreement, Gaylord Entertainment will use Kenexa Recruiter Enterprise™, a hosted applicant-tracking system, to streamline its recruitment process and identify the most talented job candidates for its customer-centered hospitality, resort and entertainment company.  In addition, Gaylord will use this solution with Kenexa Selector™ to provide potential hires with performance prediction questionnaires that assess personality, analytical ability, situational savvy and experience as these are industry-critical attributes that influence customer satisfaction.

Gaylord Entertainment’s executive director, corporate human resources, William Dick, said, “Kenexa is providing us with a tailored solution to help identify and hire high-potential, low-risk frontline stars for our organization.” 

Kenexa President and COO Troy Kanter said, “The ability to deliver an exceptional customer experience is directly related to the superior customer service skills and engagement of your staff.   We are indeed honored to provide our employee recruitment and assessment solutions to Gaylord.  Their commitment to creating incredible ongoing customer and employee experiences is reflected in their desire to onboard the best and the brightest talent available to them.”

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