Louvre Hotels Chain Selects MICROS as Preferred Vendor

  • Oracle Hospitality Food and Beverage Solutions
  • 06.26.06
MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Louvre Hotels will deploy MICROS OPERA Property Management System (PMS), OPERA Reservation System (ORS), MICROS 3700 Point of Sale (POS), 3700 Entreprise Management (EM), and mymicros.net in its 210 company owned hotels under the Kyriad, Campanile, and Premiere Classe brands by the end of September 2006.

Louvre Hotels has also chosen MICROS as preferred vendor solution for the entire chain, which represents approximately 750 budget hotels in France (806 including the rest of Europe). Louvre Hotels will centrally host all of the MICROS products in a multi-property and integrated environment from the MICROS-Fidelio Data Center in Frankfurt, Germany. Previously deployed OPERA ORS, which will reside on a single database with OPERA PMS, will distribute all reservations down to each hotel providing single image inventory. MICROS 3700 POS and 3700 Entreprise Management (EM) will integrate all restaurant functions for both front-of-house and back-office, while mymicros.net offers a very powerful data warehouse that is easily mined with a simple web browser providing near real-time business intelligence on the restaurants across the entire Louvre estate. In some hotels, Kiosk terminals will enable guests to execute check-in and check-out. Kiosk terminal will be interfaced to OPERA PMS. "We selected MICROS for our next generation solution because they are a solid partner that can deploy and support all of our hotels in a very short time frame," stated Thierry Guiraudios, Louvre Hotels Director of IT. "In addition, MICROS has developed a customized e-learning tool to facilitate the training of Louvre Hotels' end-users during this rapid deployment." "Louvre Hotels has been pleased with the performance of OPERA throughout its owned Concorde Hotels," stated Thierry Guiraudios. "After much evaluation we determined that the scalable MICROS solution is the easiest to deploy and provides the greatest value for Louvre Hotels." "We are pleased to strengthen our long standing partnership with Louvre Hotels," stated Kaweh Niroomand, President, MICROS EAME. "More hotel chains are recognizing the value and efficiency of central enterprise deployment. To accommodate this shift in paradigm, MICROS has built four data centers around the globe to provide hosting services for all of our global customers."

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