The Lodge at Woodloch, the first new luxury destination spa to open in over a decade, has selected ResortSuite to manage its 40,000 square foot spa, accomodations, and amenities.
The Lodge at Woodloch was founded by JGL Spa Consultants John and Ginny Lopis, award winners of ISPA's Visionary Award, one of the highest honors in the industry.
ResortSuite will manage all areas of the destination spa, including spa bookings, room accomodations, memberships, dining, fitness classes, and activities. By selecting ResortSuite's completely integrated solution, the Lodge at Woodloch will actualize a single definition of customers throughout its operation, guaranteeing a high level of service to every guest across all touch points. Staff, inventory, and gift certificates will also be recognized universally across the property, eliminating IT limitations, improving operational efficiencies, and enhancing guest experiences. The execution of targeted, integrated marketing campaigns and loyalty programs will also provide them with continued guest interaction in-between visits.