We deployed a consumer booking app with concierge information to proactively better service our guests pre-arrival. |
| 41% |
Based on guests' requests we deployed an app for reservations and booking services. |
| 28% |
We are test driving an app to be deployed in the next 3 months. |
| 6% |
Our mobile site is extremely smartphone friendly and we are not adding an app. |
| 6% |
We are using an app for something other than consumer driven booking/reservations. |
| 15% |