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Fall 2016

Feature Article Hospitality Industry Technology Focus 2017

The Convergence of Analytics and IT
- Analytics
- Kelly McGuire
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2016 CIO Summit Review
- CIO Summit Review
- Kris Burnett
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Losing Sleep over Cybersecurity
- Cyber Security
- Chris Novak
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Editor's Note - Fall 2016
- Editor's Note
- Geneva Rinehart
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Hospitality Industry Technology Focus 2017
- Feature
- Jeremy Rock
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Going My Way? It’s Hard to Tell.
- General Information
- Michael Schubach
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Guest Messaging is the New Normal!
- Guest Messaging
- Diane Estner
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HSMAI Section: New Techniques, Legacy Models And New Entrants Spell Disruption For Distribution; Q&A With Cindy Estis Green
- HSMAI
- Cindy Estis Green
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HSMAI Section: HSMAI's President Bob Gilbert: Opening Remarks
- HSMAI
- Robert A. Gilbert
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HSMAI Section: Overdue Or Overwrought? Toward A Marketing And Analytics Capability Maturity Model
- HSMAI
- Max Rayner
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HSMAI Section: How To Successfully Deploy Loyalty Pricing
- HSMAI
- Rajesh Rajan
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HSMAI Section: Building A Successful Analytics Team (Part 1)
- HSMAI
- Samuel Ayisi
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HSMAI Section: 8 More Ways To Build Your Social Enterprise (Part 2)
- HSMAI
- Gregg Hopkins
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Trends Directing the Future of In-room Entertainment
- In-room Entertainment
- Elaine Hendricks
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Internet of Things in Hospitality – An Emerging Force
- Internet of Things
- Amitava "Chats" Chatterjee
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Hilton's Digital Key – Choice And Control For Guests
- Mobile
- Joshua Sloser
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Falling Asleep at the Wheel: The hotel industry and EMV
- Payment | Technology
- Jeffrey Parker
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Publisher's Letter - Fall 2016
- Publisher's Letter
- Rich Siegel
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(WH)YRobot
- Technology
- James Lingle
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Technology Budgeting — Coping with Change
- Technology | Investments
- Ron Strecker
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What to Read: Quiet: The Power of Introverts in a World That Can't Stop Talking
- What to Read
- Wendy Mertz
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What to Read: The Art of War
- What to Read
- Al Reingold
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