2017 Forbes Travel Guide Awards Springer-Miller Spa and Hotel Clients with Top Ranks

  • Springer-Miller Systems
  • 03.08.17
Several clients of Springer-Miller Systems (SMS), a leading provider of global hospitality management systems, were named in the prestigious 2017 Forbes Travel Guide listing of Four and Five Star Hotels and Spas.

Achieving the ranking as a four or five-star property represents a distinct honor, achieved through rigorous perfection of all aspects of guest service. A property can only achieve this status after consistently demonstrating exemplary attention to detail in both their services and facilities.

Springer-Miller Systems congratulated the 28 five-star and 20 four-star properties that utilize the SMS|Host Property Management System. The technology provided by SMS|Host plays a pivotal role in how its customers provide their incredible guest-centric service.

Springer-Miller Systems recognized the following hotel customers that received the Forbes Travel Guide Five Star designation for the first time:

  • Mandarin Oriental, Barcelona
  • Mandarin Oriental, Taipei
  • The Resort at Pedregal
  • Solage, An Auberge Resort

“Congratulations to all the four and five-star award recipients,” said Rob Selwah, President of Springer-Miller. “Achieving the standards set by Forbes Travel Guide takes incredible dedication and attention to detail. We’re pleased that so many of these highly rated hotels rely on our hospitality solutions to help them deliver the utmost guest experience.”

More than 65 percent of Forbes Travel Guide Five Star Spas have chosen to use the SpaSoft Spa Management System. With 37 of the 56 spas on the newly released list utilizing Springer-Miller’s spa management solution, SpaSoft is recognized as a leading technology for the world’s most luxurious and guest-focused spas to deliver the five-star guest experience. 

Springer-Miller Systems also recognized the following spas that received the Forbes Travel Guide Five Star designation for the first time:

  • ESPA at Vdara
  • ESPA at The Ritz-Carlton, Macau
  • The Ritz-Carlton Shanghai, Pudong Spa
  • Sense, A Rosewood Spa at Mayakoba
  • The Spa at Mandarin Oriental, Taipei

“Five Star spas choose SpaSoft because it is the most comprehensive spa solution on the market,” said Selwah. “We created SpaSoft specifically for the luxury spa market and we’re proud to be the solution of choice for five-star spas. It’s a pleasure to celebrate our customers that have achieved this notable distinction.”




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