Noetic’s Guest Management System, Noetic1, is a powerful wrapper for Oracle OPERA. Noetic1 is designed to help hotels acquire more direct guests, migrate the best indirect guests to a direct relationship and to retain profitable relationships with all guests delivering the highest lifetime value.
Having established a unified API integration, this gives Noetic access to 3C’s global gateway connections to acquirers, processors and PMS vendors.
The Noetic integration with Oracle Web Services (OWS) to OPERA, allows guests to make bookings online which will be tracked live using Noetic1. 3C Payment will process the preauthorization and securely tokenize the card data onsite to be used again for Top-up’s and at Checkout. The integration will also support eDCC at the time of preauthorization to provide the guest the option to pay in the currency of their choice. The partnership will also see Kiosk implementation on 3C’s all-in-one, 360 degree payment tablet device, which supports the noetic app for self-check-in by guests.
Using Noetic1 with 3C Payment rails, allows Noetic1’s inbuilt direct and indirect channel manager to manage room availability across all booking channels including hotel website, mobile booking app, OTAs, central reservations system, converging payment channels between booking and lodging.
Guest purchasing behaviour can be tracked in real-time, including room type, type of stay, length of stay and price, hotel services purchased, food & drink spend, etc., and this will support 3C’s focus on digital transformation across Hospitality payment channels with 3C Digital.
“3C Payment is very excited to announce a new collaboration with Noetic as they become one of 3C’s key digital partners in Hospitality. As an OPI validated Oracle Platinum partner with the largest Oracle install base in the EMEA region, 3C leads the way in hospitality payments with Oracle products, and through this new integration remains focused on providing a Guest centric experience across the payment journey,” says Damien Estrade, head of strategic partners management at 3C Payment.
“Noetic is hugely looking forward to working with 3C Payment. The depth of offering that this collaboration brings, coupled with our Oracle Gold Partner status will allow us to provide deeper insight into guest life time value,” says Antoine Edgcumbe, sales director at Noetic Marketing Technologies.
The first confirmed clients on the 3C and Noetic platform will go Live in August 2019.