Agilysys Visual One™ PMS Selected by Casa Ybel Resort

  • Agilysys (PMS and other solutions)
  • 04.24.14
Casa Ybel Resort has selected the Agilysys Visual One™ PMS to enhance operations and provide superior guest service at the 114-suite destination property.

"When reviewing property management systems, one of our primary considerations was a fully integrated solution that was flexible and easy to use," said Froilan Ramirez, general manager at Casa Ybel Resort. "The Visual One solution provides the total package, including timeshare functionality that enables us to manage the resort's condominium units. We are confident the technology will help us boost efficiency, streamline day-to-day operations and deliver an outstanding guest experience."

Visual One PMS is a comprehensive and fully integrated property management system that offers a wide range of features and functionality, including front office operations, guest history, housekeeping, reservations management and more. Its user-friendly screens are laid out in a logical and understandable format with quick-feature icons and drag-and-drop capabilities. The software, which runs on a Microsoft® SQL Server® database, has modules for accounting, activities, club management, comp accounting, condo accounting, guest marketing, sales and catering and spa management.

The latest version of the Visual One suite offers a number of enhancements, including functionality, that allows for golf cart rental management and maintenance, spa management pricing strategies that enable hotels to set service prices based on demand, a new rate and availability calculator for easier agent booking, and an online shopping cart that allows guests to book rooms, spa appointments, tee times and activities with a single itinerary.

"Visual One PMS is an ideal solution for resorts that want a powerful yet flexible property management system," said Tony Ross, vice president of sales for Agilysys. "It offers the same technical capabilities the mega-hotels enjoy, but in a way that works for small to mid-sized properties. At resorts like Casa Ybel, it's all about creating lasting connections with guests, and the Visual One PMS will allow the property to focus its efforts on meeting guest needs and providing exceptional service."

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