Amadeus and OACIS Launch World’s First 'Pop Up' Check-in Service

  • Amadeus
  • 09.19.17
Amadeus and Off Airport Check-In Solutions (OACIS) have joined forces to reinvent the check-in experience, enabling travelers to check-in and drop off their bags, for any airline, away from the airport.

With the power of Amadeus’ Airport Common Use Service (ACUS) cloud technology, OACIS can quickly provide travellers with an off-airport, fully mobile check-in service that can be set up at any location – whether it be a cruise terminal, hotel, train station, or a major conference or event. OACIS checks-in the traveler and their luggage, securely transports their bags to the airport and injects them directly into the airport baggage system.
“Our service is about giving people more freedom, flexibility and fun so they get the most out of their travel," said Matthew Lee, CEO of OACIS. "Travelers can drop off their bags at a convenient location, make the most of their day luggage-free, breeze through the airport without having to queue at the check-in desk, and enjoy their flight knowing their bags will be ready for them at their destination. To do this, we needed the right partner, and Amadeus fit the bill. They were open to working with innovative, disruptive new players, and we were impressed by their agility which has allowed us to launch so quickly.”
To deliver the off airport check-in service, OACIS is using Amadeus ACUS, which allows airline passenger processing systems to be accessed from anywhere, on demand. With ACUS, OACIS can access any airline’s check-in systems in the cloud with just a laptop and internet connectivity.
Virgin Australia is the first airline to adopt the service and has already piloted it in Sydney for cruise ships and oceanliners.
As well as servicing different locations, OACIS can also service big groups traveling together including tours, corporates, schools, sports teams, etc.
“In the past, airlines and airports have been constrained by low innovation and legacy technology, but our cutting-edge cloud technology is enabling new business models and opportunities, such as OACIS," Sarah Samuel, head of airport IT sales, Asia Pacific of Amadeus. "By collaborating with innovators, we are transforming the travel experience."
“Through this partnership, airlines are no longer restricted in the way they manage passenger flow. With OACIS, they can be agile in their service offerings, avoid queues and congestion, and create a better traveller experience. In the future, they may be able to do away with the airport check-in desk all together, opening up that space for other revenue opportunities,” added Samuel.
The service is launching in Australia, but OACIS is planning to expand to New Zealand and other markets in the next 12 to 18 months.

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