Cloud5 Welcomes Industry Veteran David Heckaman to Their Executive Leadership Team

  • Cloud5 Communications
  • 09.09.21
Cloud5 Communications, a leading provider of technology and communications solutions for the world’s top hotel brands and management companies, announced that hospitality veteran David Heckaman has joined Cloud5’s Executive Leadership Team as Vice President of Product Development.

Mr. Heckaman comes to Cloud5 after being in the technology and hospitality industries for more than 30 years, with the last 19 being with Mandarin Oriental Hotel Group. He joined Mandarin Oriental to lead the technology development aspect of their North American flagship property in New York City and earned a well-deserved reputation as an innovator and deft project manager.
 
Heckaman’s technology path started with Stormont Trice Hotels where he was Technology Director and participated in hotel development and project management. He later joined Crestline Capital in Bethesda, MD to assist in the creation and initial positioning of Crestline Hotels & Resorts.
 
Mr. Heckaman earned his undergraduate degree in Hotel Management and Development from the University of Central Florida and has been awarded professional recognition including:
 
  • 2010, Hospitality Technology Forum - Hotel Visionary Award
  • 2013, Distinguished Alumnus Award from University of Central Florida.
  • 2014, Hospitality Technology Forum - Hotel Visionary Award
 
“The Cloud5 family and I are delighted to welcome Dave to the company,” said Mark Holzberg, president and chief executive officer of Cloud5 Communications. “His experience in bringing innovation to the hospitality industry and his reputation for cultivating relationships that stand the test of time will be a huge asset to Cloud5”.

Cloud5 is a leading communications technology and services provider to customer-centric brands across the Americas including more than 5,000 hotels. The company’s fast, reliable Internet solutions and flexible voice systems enhance the guest experience at hotels and resident satisfaction in MDUs. Cloud5’s award-winning Contact Centercombines innovation with skilled agents to deliver sales and service that add value across any channel. The company’s comprehensive Managed IT services include technology support, PMO, threat mitigation and business intelligence to help customers control operating costs and free up internal resources. For more information visit cloud5.com or call 877.241.2516.


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