Our in-room and table ordering solution can also be integrated with POS and printers for more efficient operations. Guests and restaurant clients have moved on from paper menus and calls to the reception. They now want to order food and beverages quickly and conveniently using their own devices. Our contactless F&B ordering solution is available on the Guest App and provides a seamless dining experience while reducing unnecessary touchpoints and eliminating print collateral. Staff can also efficiently manage orders through a web backoffice with the possibility of POS integration.
Great menu browsing and shopping cart UI/UX
Placing orders was never this simple! Guests can access the Room Service menu by category (drinks, meals, snacks) with descriptions and images. Users can add items to the shopping cart, edit, review the total price and submit when ready. They can also view their order history details.
Easily receive and manage orders
The web backoffice receives all orders automatically, allowing the team to manage orders and their statuses. The platform can also be used by staff to manage opening hours and how items are presented to guests.
POS Integration to optimise processes
The integration between the F&B Ordering functionality and the POS ensures that orders are automatically launched in the system after the guest completes the request on the app. This guarantees that orders go directly to the kitchen and that the guest room is billed correctly. Besides that, it facilitates the update of items and prices on the Guest App since all the information is imported from the POS.
Mobile ordering is also instrumental in helping hotels overcome labour shortages by freeing up front of house staff from order-taking roles, enabling them to attend to other pressing guest needs.
Restaurant App specially designed for table ordering
Our solution is also a great fit for table ordering. Restaurant clients can easily access the menu and place orders by scanning a QR code available on the table. The Restaurant Web App is customisable to each outlet and can support an unlimited number of tables and orders. It can also be integrated with POS and payment gateway and be fully managed by the backoffice.