Great Wolf Lodge Sandusky Implements Guest-tek™ Voice Solutions

  • GuestTek™
  • 07.17.14
Great Wolf Lodge in Sandusky, Ohio has installed the Guest-tek OneView Voice iACT Solution in each of its 271 guest suites and more than 30 administrative phones across the property.

The features on the new iACT Solution include voice mail, call accounting and cold redundancy, which reduces downtime in the event of a system failure due to an unforeseen event such as severe weather. A second processor is safely located on site to have the property back up and running in an emergency, limiting disruption of service.

“We are pleased with the addition of Guest-tek’s technology to our resort,” said Sarah Wysong-Miller, general manager of Great Wolf Lodge Sandusky. “The transition was easy and smooth, and the features benefit our guests as well as our resort staff.”

The iACT Voice solution was added to Guest-tek’s OneView platform through the acquisition of TelNet and their INNaCloud Technologies (iACT).

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