Guest-tek™ Provides Voice Solution for Boston's Liberty Hotel

  • GuestTek™
  • 06.20.14
The Liberty Hotel in Boston has enlisted Guest-tek to update their voice system.

The technology provider has replaced the property’s prior PBX system with their innovative OneView Voice iACT Solution. The Liberty, a Starwood Luxury Collection Hotel now enjoys a more robust PBX solution and improved support of the system and its technology.

Guest-tek transitioned the Liberty Hotel through its wholly owned subsidiary, TelNet. Last year Guest-tek joined with TelNet adding features of their INNaCloud Technologies (iACT) to its trusted OneView solutions platform.

“The Guest-tek team did a remarkable job making the transition at The Liberty Hotel smooth, and with very little business interruption,” said Michael Harr, installation manager at TelNet. ““We are pleased to have a luxury hotel of this caliber in our client portfolio.”

Installation of the iACT Solution included new VTech SIP phones in The Liberty’s 298 guest rooms. Guest-tek was able to reuse most of the Liberty’s existing network for this extensive upgrade.

“The decision to utilize the iACT solution, with its long list of modern features, was an easy one,” said Gerry Mendoza, chief engineer at The Liberty Hotel. “Our staff was pleased with the easy transition and minimal downtime which again reinforced that this is the right solution for our hotel.”

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