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InfoGenesis® POS and rGuest® Pay Solutions to Enhance Guest Experience at New Las Vegas Music Venue 172

  • Agilysys
  • 12.05.18
Agilysys Inc., a leading global provider of next-generation hospitality software solutions and services, announced the newly-opened music venue 172 in the Rio All-Suite Hotel and Casino has selected rGuest Pay and InfoGenesis POS to help manage their operations.

The new venue, which provides its patrons access to artists in an intimate, up close and personal setting, will implement rGuest Pay to secure financial transactions and InfoGenesis POS to optimize guest service.
Agilysys and The Rio All-Suite Hotel share a long-standing partnership, and with the grand opening of 172 fast-approaching, the property operators reached out to Agilysys to help them implement a point-of-sale system that could meet their demands and be able to go live on a tight timeline.
“The team at Agilysys provided us with expert advice and support configuring the most efficient systems for our new venue,” said Giovanni Sgro, brand director of 172. “We are very satisfied with the end result and look forward to the value and benefits these solutions will bring to our staff and customers.”
InfoGenesis POS, one of the leading point-of-sale solutions among luxury hotels and resorts, is a comprehensive POS system that combines easy-to-use terminal and tablet touchscreen applications with industry-leading offline capabilities. Its extensive reporting and analysis features, enterprise-grade menu, and vast item configuration capabilities and multi-language support, combine to drive service flexibility and increased operational efficiency.
rGuest Pay is a secure payment processing solution that provides access to validated point-to-point encryption and EMV payment gateways.
“We always serve the needs of our customers and are excited to help 172 deliver exceptional experiences to its patrons with our feature-rich solutions,” said Darren Student, senior director of sales at Agilysys. “This comprehensive suite of solutions will provide the staff with an easy-to-use terminal that integrates with the rest of the property’s technology. They will now have access to valuable guest information across every interaction. Ultimately these solutions will enhance the guest experience and increase revenue-generating opportunities.”
172 is a live music club that features nationally acclaimed bands along with the most promising up-and-coming bands from around the world. Named after the 172-decibel volcano eruption on the Island of Krakatoa in 1883, the venue brings together live music with the best original cocktails and high-end gourmet dishes.

Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative guest-centric technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, stadia and healthcare. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across North America, Europe, Asia-Pacific, and India with headquarters located in Alpharetta, GA.

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