Knowcross Brings its Hospitality Solutions to The Ned, London

  • Knowcross
  • 12.05.17
Knowcross, a global leader in providing software solutions for hospitality operations, announced the addition of The Ned, London, to its growing clientele in the UK. 

The hotel has deployed Knowcross products to maximize control, ensure efficiency and increase staff productivity.  
 
“London is one of the most visited cities in the world which makes it an intensely competitive market for hotels. At the same time, this also provides London hotels with a great opportunity to stand apart and differentiate from competition by exceeding guest expectations,” said Nikhil Nath, CEO and founder of Knowcross. “Our products help hotels achieve this differentiation through enhanced service delivery and greater customer focus. “
 
At The Ned, the Knowcross platform has been seamlessly integrated with the hotel’s property management system and is used extensively by 441 staff members. Out of these, 89 staff members use it on their smartphones via an app that enables them to automatically action special requests, assign jobs to staff in all departments, alert staff about traces and enable quick service recovery. 
 
“Our products facilitate higher staff productivity and higher standards of guest-service. No wonder then that The Ned is already considered as one of London’s top hotels” said Paritosh Kumar, vice president, Europe, at Knowcross. 
 
With the addition of The Ned, thirty of London’s hotels now use the Knowcross platform.



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