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MCOMS Teams with Volara to Offer Revolutionary Voice Control of Guestroom TVs

  • 06.17.19
MCOMS, an innovative guest-facing solution provider for the hospitality industry and Volara, the voice hub for the hotel industry, have teamed up to deliver a unique guest experience utilizing the latest in hospitality technology.

This integration partnership combines Volara's conversation-management software and secure integrations hub with MCOMS in-room entertainment platform to enable guests to intuitively control in-room TVs using voice commands. Through Amazon Echo, Google Assistant, IBM Watson, or SmartBeings Woohoo devices located in their rooms, guests can make voice requests to turn on and off the TV, open the TV guide, or turn the volume up or down. Additional features include channel selection by name or number, and channel up and down navigation. 
The Hotel Zetta in San Francisco, a Viceroy Hotels and Resorts property, is the first to go live with MCOMS powered by Volara.  
"We are always pleased to find new partners that share our vision for advance hospitality technology," said David Berger, CEO of Volara. "We had an excellent cooperation with MCOMS during the Hotel Zetta project and today we are creating even more memorable experiences for guests. We look forward to many more deployments with MCOMS soon."
"Hospitality is a highly competitive market and technology is key to success," said Costas Sakellariou, CEO of MCOMS. "Luxury hotels today more than ever are looking to invest in solutions that deliver unique guest experiences and build a stronger guest engagement. Our integration with Volara's innovative solution is a fine example of this kind of technology."
MCOMS will showcase the latest integration with Volara at HITEC Minneapolis 2019, June 18-20. Stop by booth No. 1008 to arrange a demo and enjoy a truly immersive hospitality experience. Also visit Volara in booth No. 2408.

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