MSI Announces New MSI CloudCRS™ Powered by Windsurfer

Multi-Systems, Inc. (MSI), a cloud services hospitality technology solutions provider, announced its new cloud-based central reservation system solution, MSI CloudCRS™.  MSI’s new offering is powered by Windsurfer, the trusted technology solution of MSI partner Sceptre Hospitality Resources (SHR).  MSI CloudCRS™ will be featured alongside MSI’s newest cloud-based solutions at HITEC in Minneapolis, June 25-27, 2013. 

MSI CloudCRS™ was created by the MSI | SHR partnership and developed largely to extend a one-call customer service option together with a bundling of services to customers. This offering increases simplicity and functionality at the property level, provides greater service to both hotelier and guest, and just as important, curbs channel and distribution fees for properties using the system.

Rick Munson, MSI President and CEO stated, “MSI constantly asks the question, ‘what can we do to provide hoteliers with what they need to make their work easier and sell more rooms?’  With MSI CloudCRS™, the answer for central reservations connectivity is clearly defined. One call.” 

“MSI CloudCRS™ provides a tool that eliminates the barrier typically seen between PMS and CRS technologies,” said Rodrigo Jimenez, COO of Sceptre Hospitality.  “It is technology not found in the hospitality industry—until now.  Hotels stand to capitalize on several advantages:  Revenue booked directly through their hotel websites; ability to seamlessly share more complete guest data (GNR); and first-rate support services offered to customers through MSI.  We are truly excited about the advanced Windsurfer two-way integration with MSI CloudPM™ via the new MSI CloudCRS™.”

Mr. Munson said, “MSI is pleased to be the first in the hospitality industry to offer this complete integration solution alongside our valued partner, Sceptre Hospitality Resources.  The convergence of the two critical hotel technologies opens new doors of communication at the hotel level and builds upon the trust between MSI and our customers.”