Maestro’s Built-in Single Guest Itinerary Feature Engages Guests in Their Journey to US Virgin Islands’ Bolongo Bay Beach Resort

  • Maestro PMS
  • 12.18.18
Maestro PMS’ Single Guest Itinerary feature now enables operators to customize their guests’ total stay itineraries with the property’s special look, feel and branding delivered with every Maestro deployment.

Maestro’s total-property software system offers 20+ modules that include sales & catering, spa and activities, tee times, group convention and fine dining POS that may be combined on one single guest itinerary for guest convenience. This and many other components are standard system features included in Maestro PMS, a preferred cloud and on-premise PMS software solution for independent hotels and resorts, conference centers and multi-property groups. Maestro offers both a web browser and windows user interface giving ultimate flexibility in deployment options to suit the most discerning properties.
 
Maestro’s single guest itinerary combines multiple guest stay factors including arrival and departure dates, rates, schedules for activities such as tee times, spa reservations, group meetings and locations, dining reservations and other customized property activities. Itineraries may be emailed to guests as part of their confirmation, or printed and presented at check-in. If guests change their plans the itinerary is automatically updated in real-time.
 
“Our resort guests plan their trip here months in advance. We send them a single itinerary from our Maestro PMS that includes schedules and reservations for all their activities.  This gives them greater confidence in their schedule and builds their excitement,” said Katarina Doumeng, director of sales and marketing for Bolongo Bay Beach Resort in the US Virgin Islands. “Maestro’s Single Guest Itinerary is an important part of the Bolongo Bay Beach Resort’s guest journey.”
 
Maestro PMS president Warren Dehan said, “Our Single Guest Itinerary is a valuable enhancement of the guest experience Maestro provides to hoteliers. Operators don’t need to work with third party companies as Maestro is an all-inclusive system that delivers this feature as part of all deployments. All its modules share a single-image database for seamless integration that eliminates rekeying and ensures accuracy at every guest touch point. Our Single Guest Itinerary is available in Maestro PMS in the Cloud or in the on-premise Property Management Suite.”
 
The Maestro Property Management System delivers flexible and scalable deployment options with an identical full-featured web browser or windows solution available in the cloud or on premise. Maestro’s revenue-generating hotel management software tools and services increase profitability, drive direct bookings, centralize operations and provide personalized and mobile guest service tools to enhance the guest experience.



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