Maestro™ Property Management System Installed at New Charleston Boutique Hotel

  • Maestro PMS
  • 05.07.14
NORTHWIND's Maestro™ Property Management System has been installed Charleston's newest luxury boutique hotel, Restoration on King.

NORTHWIND provides the Maestro Enterprise Property Management hotel software and reservation software solutions for some of the industry's leading independent hotels, resorts and multi-property groups.

"We selected Maestro to automate our operation because NORTHWIND specializes in independent hotels and resorts and has an excellent understanding of boutique operations," said Howard D. Letts, general manager of the Restoration on King. "They cared about our property and were willing to adapt Maestro to our unique business requirements. We are a small luxury boutique hotel and are using Maestro to develop a database of our guests' preferences and other information that enables us to provide highly personalized service. Maestro's yield management module also helps us optimize our room pricing more systematically."

Maestro provides 21 integrated modules on a single image database that properties may implement on-premise or have hosted. Maestro gives operators a 360-degree view of guests and operations at every touch point. NORTHWIND-Maestro delivers business solutions and management services that help hoteliers maximize productivity, profitability, drive direct bookings, personalize service and engage guests.

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