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Manchebo Beach Resort Leverages Stayntouch PMS to Heighten Warm, Personalized Service on a Pristine Aruban Island

  • Stayntouch
  • 09.07.22
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, has partnered with Manchebo Beach Resort, an intimate luxury boutique resort located in the heart of Aruba, to deliver their intuitive and guest-centric mobile PMS.

Located on Aruba’s pristine and secluded Eagle Island, Manchebo Beach Resort & Spa has served as the gold standard for Caribbean hospitality for over five decades. Unlike some of the more mainstream Aruba resorts, Manchebo Beach focuses on delivering warm and personalized service in a more intimate and breathtaking setting. Manchebo was named a Green Globe Platinum Certified Resort, for providing a range of environmentally-friendly programs that help preserve Aruba’s precious natural resources. Manchebo Beach chose Stayntouch PMS for its mobile flexibility, intuitive and easy-to-use interface, and ability to facilitate a seamless on-property guest experience. 
 
"We wanted a PMS that could empower our staff to provide the warm and personalized service that Manchebo is known for, and is reflective of the rich cultural heritage of Aruba itself. We were very impressed with how easily our associates could learn and operate the Stayntouch platform, and how it allowed them to get away from the front desk or back office and interact with our guests anywhere on property,” said Carla van Loenen, Sales & Marketing Manager at Manchebo Beach Resort.
 
Priya Rajamani, Vice President of Implementation and Support at Stayntouch replied, “Manchebo Beach Resort is a perfect example of how hotels can leverage high-tech mobile platforms to deliver personalized, high-touch hospitality. Our flexible, guest-centric PMS allows Manchebo’s staff to organically interact with guests wherever they are while simultaneously experiencing the best that Aruba has to offer. We are delighted to be able to help Manchebo Beach deliver the warm and authentic hospitality that they are known for.”

Stayntouch mobilizes and replaces traditional property management systems through a flexible software-as-a-service platform, empowering hotels to deliver on their guest service promise. Developed with mobility in mind, the Rover PMS and Zest solutions drive incremental revenue, guest engagement and operational efficiency by implementing an ecosystem that optimizes the guests’ stay experience. Browser based and device agnostic, Stayntouch facilitates self-service check-in/out for guests and the robust functionality necessary to manage daily operations at hotels.


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