Meeting Point Hotels Adopts Amadeus Integrated Booking Suite to Drive Revenue and Guest Loyalty

  • Amadeus
  • 11.20.20
It is against this backdrop that Meeting Point Hotels, which is part of the FTI Group, is partnering with Amadeus to adopt the new Amadeus Integrated Booking Suite. The combination of Amadeus’ iHotelier Central Reservations System, Guest Management Solutions and web will enable them to strategically connect and market to over 400 distribution channels around the world and ensure they’re present where travelers are shopping, capture more bookings to increase revenue, and track guest preferences and loyalty. 

Previously, Meeting Point Hotels had limited online presence and were selling their hotels through offline channels and tour operators. Factoring the high cost and time for in-house development, Meeting Point Hotels shifted its strategy to partner with Amadeus.

Travelers looking to book accommodation will experience a frictionless booking process with personalized offers and calls to action to book along the way and the hotel can increase revenue with reduced abandonment rates while maximizing the lifetime value of each guest by customizing rates, packages and promotions to individuals leveraging the integration to guest management data.

We have a very long and successful relationship with Amadeus on the tour operating sector and we were eager to increase our online footprint and brand awareness on the hospitality side. By designing a new website and developing a strong online distribution capability, we can give our clients new ways to book and increase their awareness about our offering. It will not only increase our efficiency but also help us to capture demand in the current challenging environment," said Torsten Lampe, COO of FTI Group.

“With this partnership, we are taking Meeting Point Hotels’ distribution strategy a step further by improving their online visibility and booking capabilities. The addition of a guest management solution helps deliver personalized experiences, which is more important now than ever as hotels work to differentiate themselves from the competition and increase guest loyalty. It also bolsters our commitment to helping hospitality companies reduce IT development costs and the time needed to implement critical solutions. Our key objective in this context is to help hotels to plan their most effective recovery strategy for business," said Fernando Cuesta, senior vice president, commercial, Europe, hospitality at Amadeus. 

The FTI Group has several brands and subsidiaries that operate across Germany and globally. Their Hospitality company, Meeting Point Hotels, offers five different hotel brands with over 60 properties in 9 destinations: LABRANDA Hotels & Resorts, Design Plus Hotels, Kairaba Hotels & Resorts, Lemon & Soul and Club Sei.

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways. We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries. We are one company, with a global mindset and a local presence wherever our customers need us. Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys. To find out more about Amadeus, visit www.amadeus.com or www.amadeus-hospitality.com.


Related Articles
want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.