Sales and Marketing Solution Leader NAVIS Expands with New Office in Orlando

  • 06.09.14
NAVIS announced that it has opened a new eastern regional office in Orlando, Fla.

The company, a leading sales system and marketing provider for the hotel, resort, and vacation rental industries, has opened its new Eastern regional office in the Millennia Lakes business complex and has a full staff of lodging professionals to support its growing client base in the Eastern United States.

"Orlando's reputation as a world-class business services location is bolstered by companies like NAVIS, which has chosen our region to help grow their national client base," said Rick Weddle, president and CEO of the Orlando Economic Development Commission. "We're pleased with NAVIS' decision to open an office here and provide innovative solutions to the hospitality industry in Orlando and across the country."
Michelle Marquis, vice president – marketing and strategic initiatives for NAVIS, said, “NAVIS’ effective client revenue generation processes are driving growth. Our new Orlando offices demonstrate our commitment to the growing number of NAVIS clients in the Eastern U.S." 
She added, “These operators selected NAVIS’ marketing, sales solutions and services to increase their revenue, and our new Orlando team will help make this happen for them.”
NAVIS separated its customer support and sales departments into Eastern and Western divisions to better deliver professional services. The Eastern division is based in Orlando. Each division includes a full complement of client advocates and other client-facing NAVIS team members for personalized care.
NAVIS hospitality clients in Eastern North America include The Greenbrier, Pinehurst Resort, PGA National, Trump International Beach Resort, The Biltmore Hotel, Lago Mar Resort & Club, The American Club, The Breakers and Innisbrook Resort & Club. NAVIS offers a complete sales and marketing solution that helps lodging operators create demand on the marketing side and convert that demand on the sales side. 

NAVIS also recently launched a new suite of marketing automation products labeled NAVIS Reach that increase revenue from marketing campaigns. Reach is powered by an integrated CRM, an email marketing tool, an automated/lifecycle messaging solution and a data mining platform. NAVIS Reach also creates detailed marketing performance reports that include revenue, opens, bounces, clicks and more for all email campaigns so that operators can invest their marketing budgets in the most successful programs.

NAVIS technologies, people and processes help hospitality companies dramatically increase bottom-line revenue. With a laser focus on actionable, real-time CRM data, NAVIS uncovers new and often ignored revenue opportunities. NAVIS implements powerful inbound and outbound strategies. These measure and maximize the results of every call, campaign, email and social media program. Its hospitality clients transform their sales and marketing teams into finely tuned, data-centric organizations.

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