PAR Springer-Miller's Hospitality Management and POS Systems Deploy at Nemacolin Woodlands Resort

  • Springer-Miller Systems
  • 12.11.14
PAR Springer-Miller Systems, Inc. has announced that Nemacolin Woodlands Resort has selected SMS|Host® Hospitality Management System and SMS|Touch™ Fine Dining for its 318-room luxury resort in southwestern Pennsylvania.

Situated on 2000 acres in Laurel Highlands, Nemacolin Woodlands Resort offers six lodging options including three hotels, two-bedroom townhomes, private luxury homes, as well as an RV park.  The resort boasts over 70 amenities including 36-holes of championship golf, the 40-room Woodlands Spa, extensive restaurant collection featuring the Forbes five-star, AAA five-diamond, Lautrec, Lady Luck Casino Nemacolin and four-seasons of adventure activities.

“The size and scope of Nemacolin requires a full-featured property management system,” said Chris Plummer, general manager of Nemacolin Woodland Resort. “PAR Springer-Miller’s solutions will allow us to truly integrate all aspects of our resort providing our guests with a better experience.”

The integrated nature of the SMS|Host Hospitality Management system will provide the tools for Nemacolin to offer personalized guest service. Using PAR Springer-Miller’s latest advances in data security, secure payments solution, P2P (point-to-point) encryption will ensure the highest level of credit card security throughout the resort. SMS|Host Anywhere will utilize mobile technology to free Nemacolin staff from the front desk and to offer guest service throughout the resort. SMS|Multi-Property Management, SMS|Owner Fulfillment, and SMS|Work Order Management will allow Nemacolin to manage lodging for rooms as well as owned units. With 36-holes of golf using SMS|Golf Tee Time Scheduling and the award-winning Woodlands Spa already using SpaSoft, Nemacolin’s guests will be able have every expectation exceeded.

“As a long time SpaSoft® customer we already value the relationship with PAR Springer-Miller,” said Plummer. “We look forward to growing our partnership with the addition of the SMS|Host Hospitality Management system.”

“Nemacolin Woodlands Resort represents one of the most unique and storied resorts in the world, and we’re delighted to welcome the property to our vast list of world-class resorts that deploy the SMS|Host suite of products and services,” said Larry Hall, president and CEO of PAR Springer-Miller. “SMS|Host represents the platform of choice for many of the world’s finest, most complex resorts, and we take great pride in doing our part to help the Nemacolin Woodlands Resort deliver the operational efficiencies and guest service levels they seek."

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